Trust Payments

The Business:

Trust Payments is a leading UK/EU Fintech. They provide a range of payments and commerce solutions, with market leading technology and data insights.

With over 500 people across 11 offices assisting the most demanding business sectors including retail, travel, hospitality, forex and financial services.

Trust Payments faced rising recruitment costs and difficulty attracting top talent. Their reliance on expensive agencies was unsustainable, prompting a need for a more efficient hiring strategy.

Objectives

Hiring Wizard’s goal was to improve Trust Payments’ recruitment process by increasing quality applications through targeted strategies and optimised job ads. We focused on reaching a diverse talent pool, promoting inclusivity, and enhancing employee satisfaction to reduce turnover.

Our Solution:

We implemented branded job adverts across major platforms, boosting Trust Payments’ visibility and ensuring their ads ranked higher in search results. This strategic approach attracted more qualified candidates and reduced reliance on agencies.

Results

– Increased direct hires, reducing agency reliance

– Higher quality applications per vacancy

– Lowered time-to-hire and cost-per-hire

– Strengthened commitment to inclusion through advert review processes

– We have helped them double in size over the past three years, increasing from approximately 250 employees globally in 2021 to between 450 and 500 this year.

What They Said

“We have been working with Hiring Wizard for some time now, and I couldn’t be happier with their service.

They consistently go above and beyond to ensure that our job advertising performs at its absolute best.

From providing valuable tools such as the gender decoder, which helps us ensure our job adverts are free from bias, to supporting us with insightful market research, they are always on hand with practical advice.

What sets Hiring Wizard apart is their attention to detail, particularly when it comes to advising on job titling and positioning.

They regularly help us refine our approach, making sure that we not only attract top talent but also present our roles in the most appealing way.

Their proactive, expert guidance has been invaluable, and I couldn’t recommend them highly enough.”